About the Activity Summary Page

The Activity Summary page is the home page for the VMware Service Portal. If you have successfully logged onto the VMware Service Portal, this page is displayed.

To return to the Activity Summary page from any other page in the application, click Home in the Service Portal Navigation menu.

This page will provide you with a summarized view of the following:

Latest News

The three most recent news notices are displayed under latest news.

Click  to the left of one of the notices to view the text of that article.

Click More News Notices to view all other Bulletin Board messages.

Your Service Orders

This section displays all open service orders. The orders are displayed in chronological order by Service Order No.

Click  to the left of one of the orders to view details of that order.

Click More Outstanding Service Orders to search for other past/current Service Orders. 

Your Incidents

This section displays all open incidents that you logged. The incidents are displayed in chronological order by Incident No.

Click  to the left of one of the incidents to view details of that incident.

Click More Outstanding Incidents to search for other past/ current incidents. 

Your External Incidents

This section displays all open incidents that you are assigned to action and/or review. The incidents are displayed in chronological order by Incident No.

Click  to the left of one of the incidents to view details of that incident.

Click More Outstanding External Incidents to search for other past/ current incidents. 

Your Requests

This section displays all open Requests that you logged. The Requests are displayed in chronological order by the Request No.

Click  to the left of one of the Requests to view details of that Request.

Click More Outstanding Requests to search for other past/ current requests.

Approvals Waiting Your Action

This section displays all open Approval Tasks that have been forwarded to you. The approvals are displayed in chronological order by the Approval No.

Click  to the left of one of the Approvals to view details of the approval.

Click More Outstanding Approvals to search for other past/ current approvals.

Your Configuration Items

This section displays all Configuration Items where you are the requester.

Click  to the left of one of the Configuration Items to view details of that Configuration Item.

Click More Outstanding Configuration Items to search for other past/ current configuration items.

Your Tasks

This section displays all Tasks which you are assigned to resolve.

Click  to the left of one of the Tasks to view details of that Task.

Click More Tasks to search for other tasks.

 

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