To Review Past/ Current Approvals

The VMware Service Portal enables you to search for and view past and current approvals. “Past approvals” means approvals that were raised some time in the past and have been closed (approvals that have been rejected or approved). “Current approvals” or “Active approvals” means approvals that are pending a decision.

To search for approvals, follow these steps:

  1. Select the Review Past/Current Approvals menu option. The Review Past/ Current Approvals page is displayed.
  2. Select the ownership status of the approval for which you are searching. The system will base its search on the ownership status selected. The options available are Your Approvals, Organization Approvals or All Approvals. Only one option can be selected.

·         Selecting Your Approvals will instruct the system to search for and return results on approvals to which you are assigned.

·         Selecting Organization Approvals will instruct the system to search for and return results on approvals to which your organization is assigned. If you are not linked to an organization, this option will not be displayed.

·         Selecting All Approvals will instruct the system to search for and return results on all approvals where the permission to view has been enabled for your user role. This could include approvals to which other organizations or other users are assigned.

The options available for you to set your search criteria are based on your user profile. For more information, view the topic User Roles.

  1. If you are searching for a specific approval and know the approval number, type the number in the Approval No field.
  2. Select the approval task state. The approval task state can be Active Approvals, Completed <1 Week or Completed > 4 Weeks.

·         Selecting Active Approvals will search for and return results on approvals that are currently pending a decision.

·         Selecting Completed < 1 Week will search for and return results on approvals that have been approved or rejected in the last week.

·         Selecting Completed < 4 Week will search for and return results on all approvals have been approved or rejected within the last 4 weeks.

  1. Click Search. Your search results are displayed on the Approval Summary page.

To return to the Review Past/Current Approvals page, click the Back button.

  1. To display the details on a specific approval, click the  next to the desired approval from the list.

 

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