To Use the Your Order Box

As soon as you add at least one service item to the cart, the Your Order box appears on the right-hand side of the Service Catalog pages. This summary of your order (a “mini cart”) is updated with each new service item you add to the cart.

Columns in the Your Order box show:

A View icon - Click to see the details of that item

Item – The name of the Service or Service Bundle.

Qty - The quantity of the item ordered. To change the quantity, change the number in the Qty column and click the Update Cart button.

Sub-Total - The price for entered quantity of the selected item. The Use Pricing in Portal checkbox on the Customer Portal Settings window must be selected by the VMware Service Manager administrator for the mini cart to display pricing information.

X – To delete an item, select the checkbox in this column and click the Update Cart button.

Total – The price for all items  in this order. The Use Pricing in Portal checkbox on the Customer Portal Settings window must be selected by the VMware Service Manager administrator for the mini cart to display pricing information.

Proceed to Checkout - Click this button to complete the necessary forms and submit your order. For details, see Service Catalog Checkout: Manage Your Order.

 

Your cart is not saved if you log out of the Service Portal without proceeding to checkout.

 

You can only create one shopping cart in a session. Browsing and selecting new items adds them to the cart started in the current session.  

 

Once a service order is in Checkout, you can log out and return in another session to add items or process the forms in a previous checked out service order, or to start a new order.

 

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